Participative management has become the watchword. The same for a group of mixed nationalities. All that he or she knows and experiences comes initially through the senses. The audience may like the virtue of economy limited spending , yet the businessman may play on human psychology to sell luxury goods that simplify life and make it comfortable. Effective communication in important in executing a planned programme and also in controlling the activities with the help of feedback information. Feedback plays important role in two-way communication.
For example, the audience may not be properly introduced to the credentials of the speaker. If the communication system is well organised, it becomes easier for subordinates to understand and act upon the message. Again, in the process of organising, communication plays an important role. Banville 1978 illustrates the technique with an example of a problem statement that you might hear from a typical college friend and some sample of common responses: A. Also, while listening you have to make mental or written notes of the message.
It appears like this: 2. A proper understanding of the nature of barriers helps us to arrive at a solution. The receiver should receive and understand the message in the manner that the sender intended him to. Exchange: Communication involves exchange of ideas and opinions. The first is to introduce the objectives of the interview to the respondent. The process by which people attempt to share meaning and relate to one another is, thus, a social activity.
It does not merely means sending and receiving messages. Sometimes communication is effective, but not efficient. Vertical communication represents flow of information from one level to the other in the organsational hierarchy. A work team leader visiting each team member individually to explain a new change in procedures may guarantee that everyone truly understands the change, but this method may be very costly on the leader's time. Helps to acquaint subordinates with their evaluation: Communication is needed to acquaint the subordinates with the evaluation of their contribution to enterprise activity. Though informal channel has limitations, managers cannot eliminate it.
Communication helps both management and workers in putting forth their views to each other and thus it facilitates in maintaining industrial peace. It allows senders to improve communication with the receiver. One may want to say that students of a particular college are rowdy, but in order to avoid naming names, one may abstract and generalize, and put the blame on college students as a whole. This term is close to the Latin word communis from which comes the word communication. Public communication usually requires that the speaker do significantly more preparation, and he or she should expect a more formalized setting than in two-person or small-group communication. Similarly, the time taken for the message to reach its destination can become a barrier, e.
A candidate from a modest background may be awestruck to see the glitz and glamour of a multinational company where he has to appear for an interview. Grapevine is the most common form of informal communication. It is multidisciplinary in scope, with coverage that includes all topics in physics, chemistry, and biology. Communication is an interdisciplinary science: Communication to be effective derives knowledge from several sciences like-anthropology study of body language , sociology study of human behaviour , psychology study of attitude etc. In many countries, a large segment of population is receiving distance education. It is necessary to set the stage for the communication. This will avoid spreading rumours and gossips.
Otherwise one lands with a situation where one has spoken but not told. This co-ordination is possible only through communication which provides for exchange of information, ideas, facts and opinions. It is essential in all type of organizational and at all levels of management. Muchmore and Galvin 1983 found that in a wide range of organizations, specific aspects of communication were indicated as having greatest importance. Among other things, communication has been liked to physical well — being. Control: It helps in receiving right information at the right time and facilitates control of organisational activities.
The responsibilities are towards customers, shareholders, suppliers, traders, trade unions, media, government and the people in general. Keep in mind that while each of these contexts has some unique characteristics, all six share in common the process of creating a meaning between two or more people. Time Once Communicator 2 responds to Communicator 1, a circle can represent their interaction. First, it occurs in public rather than private places — that is, in auditoriums, classrooms, ballroom, etc. A written notice sent by manager to the employees to work seven days a week instead of six can be implemented when everybody has read and signed the notice. For achieving these objectives, there is a need for co-ordination among the employees who are engaged in the different activities of the concern.